I will ask them! But I'm not very hopeful, as she mentioned I'd need to wind it (I still have to order the yarn with her *G*) and when I said I've never done that, she explained me how to do it with the help of a chair or an extra pair of hands, instead of offering a swift and ball winder.

Which she'd be nice enough to do if she had one. But yes, I'll ask.

Thanks! :)