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Date: 2009-11-10 01:00 am (UTC)
rainkatt: woman (me!) in dress and sunhat, wading in surf at beach (Default)
From: [personal profile] rainkatt
She only lost one needle of the set, and they just sent a new one. It blew me away, because I would have never asked, but I think she just mentioned it when talking about one she'd broken, and how her sets were getting too small to knit with. To be fair, it was at the booth at Sock Summit, so the customer service may have been more than usual. They offered, and it was done--it was shipped to her, because they didn't have any at the booth. On the plus side, she's going to think twice before buying someone else's needles.

I am so paranoid about doing exactly what you did--I tend to move the knitting project to the far side of the bed or sofa, and make sure all the needles are together, and I don't sit down until I know where the knitting is. At least you didn't stab any body parts? ::tries to look on the good side::
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